At Tech Helper we are dedicated in bringing you efficient and effective Computer Help. With our vast experience in mind, here in detail is a list of our services. If something is not on the list it does not mean we do not do it!!

 

Software Installation & Upgrade

  • Wide range of Operating Systems Supported.
  • Expertise with Apple Systems, OS X Operating Systems and Software
  • Microsoft Office Suites: Excel, PowerPoint, Word, Outlook etc…

Microsoft Office Help

We have vast experience with: Microsoft Office 95, Microsoft Office 97, Microsoft Office 2000, Microsoft Office XP, Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010 and Microsoft office 2013.

 

 

Basic Software & Hardware Training
< Upgrade . Install . Configure . Advise . Teach >

 

There is nothing more frustrating than having a device that offers so much yet having no idea how to use it. At Tech Helper we will skill you up so that you are comfortable using your devices. We understand and speak a language you can understand with out all the techy garbage.
The same can be said with Software. Most people don’t even scratch the surface with software they purchase and that is pretty much money down the drain.
I’ll help you get the most out of your Software & Hardware and make you feel like you have spent wisely.

 

Secure Wipe your PC

We will wipe your PC securely. We use a DOD (Department Of Defence) grade program that ensures what we wipe, stays wiped and cannot be restored through forensic data retrieval.

 

Mac OSX
< Upgrade . Install . Configure . Advise . Teach >

 

Not everyone has time to get into the Apple Store to learn how to use their devices. Apples can be very easy to use but you really do need to know where to look. One-on-One training sessions available and catered to your needs.

 

On Site Service & Repair
< Upgrade . Install . Configure . Advise . Teach >

 

Save yourself the trouble of having to lug equipment around. The risk people face is, is it going to work when you plug it back in at home?
Bypass that and get Tech Helper on the job. We will come to you. $60 Call out fee first hour FREE and $60p/h there after.

 

Internet, Email, Modem & Router Set Up & Configuration
< Upgrade . Install . Configure . Advise . Teach >

 

Setting up your Internet and Email can be quite the hassle especially when you are faced with the issue of technical configuration, securing your wireless connection and what options need to be checked or ignored.
I’ll help you set up your internet connection, advise you on your options of service providers if you haven’t already done so and then configure your email.
It doesn’t end there though, I will ensure all supported devices are talking to the router and supported mobile devices have email correctly configured.

 

Virus & Spyware/Malware Detection & Removal
< Upgrade . Install . Configure . Advise . Teach >

 

The average PC will last 15 minutes on the internet until it is infected.
The best kind of defence is to be aware, prepared and cautious. I will teach you the ins and outs of virus protection – Free and Paid services. Introduce you to tools for cleaning Spyware & Malware.
Furthermore I will teach you what emails you should be cautious of. Sometimes an email looks legitimate but is is Phishing (pronounced Fishing) for your details.

 

Firewall & Internet Security
< Upgrade . Install . Configure . Advise . Teach >

 

When you think about the information you have on your Computer it really does pay to be prepared. Get sound advice regarding your PCs Firewall and Internet Security.

 

Printer & Scanner Set Up
< Upgrade . Install . Configure . Advise . Teach >

 

When you plug a printer into your PC, usually your PC will just recognise it, go off and install it. However, by doing this you will not be getting the full functionality out of your printer.
I will install your Printer with the best suited driver (PS or PCL) and will show how to get the most out of it in the most cost effective manner.

 

Hardware Installation, Consultation & Upgrades
< Upgrade . Install . Configure . Advise . Teach >

 

If you’ve bought it then there is a good chance we’ve played with it, installed it & configured it. From Scanners, to Cameras, Card Readers to Printers, Label Printers to Barcode Readers.
Computing made easy with The Tech Helper!!

 

Software Installation, Consultation & Upgrades
< Upgrade . Install . Configure . Advise . Teach >

 

Software can be very hit and miss. You may think a software package is useful when in fact there is something out there that will do everything that you need and more.
With our expertise we will help you find what is right for you and then integrate it into your system.

 

PC Crash Recovery
< Upgrade . Install . Configure . Advise . Teach >

 

A Lazy Technical Support Person will simply tell you to format and start again. This should only be used as a last resort. I’ll help you get your PC back to tip top shape whilst hopefully avoiding the dreaded format.

 

Backing Up Your PC

 
We are living in the information age, and in this age people mostly do not back up their data. Precious photos, personal files, records etc.
Forensic data recovery does not come cheap. Prevention is the key. Talk to me to find out how!!

 

Backing Up Your Mac

We are living in the information age, and in this age people mostly do not back up their data. Precious photos, personal files, records etc.
Forensic data recovery does not come cheap. Prevention is the key. Talk to me and find out how?
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Along with our effective and efficient service, Tech Helper is dedicated to providing competitive and cost effective service.

The following is a rundown of our rates and payment methods:

Please call 0417 204 182 for a quote or fill in the contact form to find out more